Effective Date: June 2, 2026

Welcome to Nova Services. By accessing or using our website, services, communications, staffing solutions, or commercial cleaning services, you agree to comply with and be bound by the following Terms of Service (“Terms”). If you do not agree with these Terms, please discontinue use of our website and services.

1. Services Provided

Nova Services provides staffing, recruitment, workforce solutions, and commercial cleaning services designed to support businesses with skilled personnel and professional facility maintenance.

Our services may include:

Recruitment and staffing solutions

Temporary, contract, and permanent workforce placement

Industrial staffing (warehouse, production, logistics, maintenance roles)

Commercial and industrial cleaning services

Floor care (stripping, waxing, polishing, maintenance)

Workforce consulting and hiring support

Facility cleaning programs and scheduling solutions

Employer and client consultations

2. Eligibility

To use our services, you must be at least 18 years old and legally capable of entering into binding agreements under applicable law.

By using our website or services, you confirm that you meet these requirements.

3. No Guarantee of Results

While Nova Services strives to provide reliable staffing and cleaning solutions, we do not guarantee:

Employment placement for candidates

Hiring outcomes or job offers

Availability of specific workers at all times

Business growth or operational results

Specific cleaning or staffing performance outcomes beyond agreed service scope

Employment decisions and service outcomes depend on multiple external factors, including client requirements, candidate qualifications, scheduling availability, and operational conditions.

4. User Responsibilities

By using our services, you agree to:

Provide accurate and truthful information

Submit valid employment, business, or service-related details

Cooperate during staffing, recruitment, or service delivery processes

Use our services in compliance with applicable laws and regulations

Avoid submitting false, misleading, or fraudulent information

Respect service agreements and scheduled commitments

5. Payment & Service Agreements

Certain staffing, recruitment, or cleaning services may require payment under separate written agreements or service contracts.

All pricing, billing terms, and payment conditions will be outlined in individual agreements between Nova Services and the client.

Refund eligibility, if applicable, will be governed by the specific service agreement in place.

6. Privacy & Data Protection

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect personal information.

Important Notice

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may only be shared with trusted service providers supporting operations such as communication systems, scheduling tools, payroll systems, or staffing management platforms.

SMS opt-in data and consent will not be shared with third parties except where required to operate messaging services.

Nova Services complies with applicable Canadian privacy laws, including PIPEDA and Québec Law 25.

7. Intellectual Property

All website content, including text, branding, logos, graphics, service descriptions, and design elements, are the property of Nova Services and protected under applicable copyright and intellectual property laws.

You may not reproduce, distribute, modify, or use any content without prior written permission from Nova Services.

8. Limitation of Liability

Nova Services shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

Use or inability to use our services

Staffing or recruitment decisions

Cleaning service outcomes beyond agreed scope

Business interruptions or operational delays

Technical issues affecting website or communications

Actions or decisions made by clients, candidates, or third parties

All services are provided on a professional service basis and are subject to agreed terms and operational limitations.

9. Third-Party Links

Our website may contain links to third-party websites for convenience or informational purposes. Nova Services is not responsible for the content, policies, or practices of external websites.

10. Service Suspension or Termination

We reserve the right to suspend or terminate access to services if:

These Terms are violated

Fraudulent, abusive, or unlawful activity is detected

Services are misused or misrepresented

Payment obligations are not met under agreed contracts

Termination does not relieve any outstanding contractual or financial obligations.

11. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the Province of Québec and the federal laws of Canada applicable therein.

12. Updates to Terms

Nova Services may update these Terms from time to time to reflect changes in services, legal requirements, or operational practices.

Updated Terms will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated Terms.

13. Contact Information

For questions or concerns regarding these Terms, please contact us:

Nova Services

📍 2620 Rue de l'Ombrette
Laval, Québec H7L 4P4
Canada

📞 +1 514 574 7140
📧 [email protected]
🌐 https://contact.services-nova.com/

14. SMS Program Terms & Compliance

Program Description

Users who opt in may receive recruitment updates, staffing notifications, interview reminders, service updates, scheduling confirmations, and other operational messages from Nova Services.

Opt-Out Instructions

You may cancel SMS communications at any time by replying "STOP" to any message received. Once confirmed, you will no longer receive SMS messages unless you opt in again.

Rejoining Instructions

To resume receiving messages, simply sign up again through our website or contact forms.

Help Instructions

If you experience issues with messaging services, reply "HELP" or contact us:

📧 [email protected]
📞 +1 514 574 7140

Carrier Liability Disclaimer

Carriers are not responsible for delayed or undelivered messages.

Message & Data Rates Disclaimer

Message and data rates may apply. Message frequency may vary.

Compliance Statement

This messaging program is intended to comply with applicable Canadian communication and privacy regulations, including consent-based messaging requirements. User consent and messaging preferences are respected at all times.

Legal Compliance Notice

By opting into SMS communications, you confirm that you are the authorized user of the provided phone number and consent to receive communications from Nova Services in accordance with these Terms.